Phone with a no WiFi found logo displayed If the videos play normally on your dashboard, this means that there is an issue between your Ring device and your smartphone or tablet. It could also indicate that Ring’s servers are experiencing problems. This could be a problem with your modem, router, or ISP. If the video feed is black on your dashboard, this means that your Ring device is having trouble “speaking” with Ring’s servers. Log into your Ring account and try to watch a video feed from your dashboard. The first stop in checking on your Ring device’s video is your Ring account. The Wi-Fi Connection Can’t Handle the Video We’re going to go over the most common reasons why Ring video feeds can fail and what you can do to bring them back up. However, there are plenty of reasons why that video feed can go dark. In an ideal world your Ring cameras and doorbell would be able to stream you crystal clear video whenever you need it. Let’s go over some of the most common reasons why the Ring video feed can fail and what you can do to restore it. As long as your app has a good data connection, you can be on vacation half a world away and still be able to answer your door.ĭespite the good reputation earned by these devices, they can still face some serious problems when it comes to that video feed going dark. A Ring doorbell allows you to have two-way audio communication with whoever is at your door no matter where in the world you’re located. Ring doorbells are probably some of the most well-known smart home devices. The sky’s the limit when it comes to what you can accomplish with a Ring camera. Smart cameras can be positioned to keep an eye on vital areas such as front and back doors, but they can also be used to watch over the home garden or the baby’s room. These devices allow you to not only take control of your home security, but really expand on the potential of smart tech. Ring cameras and doorbells are some of the most exciting smart home technologies. Check your installation instructions for more information about this step.Various Ring doorbells and cameras in a UK store.
Note: If you have a digital doorbell chime (one that makes more of an electronic two-toned sound than the traditional “ding dong” chime), then this is the perfect time to attach the included diode. Congratulations! You’ve now closed the circuit. Make sure each has a good connection to the screw. Then, take the wires and wrap one around each screw-it doesn’t matter which one, as long as the wires aren’t touching. Otherwise, you can rely on phone notifications to alert you when someone's at the door.įirst, loosen the two screws on the mounting bracket that are located directly over the hole where the wiring is sticking out of your wall. Just make sure you purchase a Ring Chime for a traditional doorbell experience. If you don't have an existing doorbell, you can skip this part. If you want to connect your Ring to your current doorbell chime to prolong its battery life or make your chime ring when a visitor presses the doorbell button, you can now attach those two doorbell wires to your Ring.
If you have wood or vinyl siding, don’t worry about using the anchors. After you drill the holes in the locations you marked, push the anchors in, position the mounting bracket on top of them, and then screw the mounting bracket screws into the anchors. Note: If you’re installing on brick or stucco, you’ll need to use the included masonry bit to drill holes for the small, white plastic anchors used to hold screws in place. Otherwise, screw the mounting bracket directly to the wall over the hole left by your old doorbell so the wiring comes through the bracket’s hole.
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